Intermittent Service Disruptions Due To 3rd Party DNS Provider

Incident Report for LawLytics

Resolved

This incident has been resolved.

Posted Oct 21, 2016 - 16:07 MST

Investigating

On October 21, 2016, our DNS provider, Dyn, began monitoring and mitigating a DDoS attack. See: https://www.dynstatus.com/

This was a widespread attack that affected LawLytics as well as many major internet properties including PayPal, Twitter, Netflix, Spotify, Disqus, Reddit, SoundCloud, Shopify and GitHub, among many, many others.

Some LawLytics sites may have experienced increaced latency or intermittent inaccessibility.

Dyn is our DNS provider because of their historic reliability and record of stability where other providers, including GoDaddy, have been historically less stable and more vulnerable to attack.

Here is an article about the attack: http://www.foxnews.com/tech/2016/10/21/major-disruptions-online-as-cyber-attack-hits-internet-services-company.html

According to Dyn, the issue has been resolved, and they are investigating the cause to mitigate the potential of future incidences.

Posted Oct 21, 2016 - 15:16 MST